CARM

Collections and Receivables Management

Save time, resource and money with our Debt Collection Organization

Accounts Receivable Management is More Than Making Collection Calls. It’s About Customer Service. For You, it’s your job to manage the company’s receivables process and maintain its cash flow while keeping customers happy. Partnering with SK Infotech Spectrum gives you the tools to do just that.

Increased control of the receivables process with a customized account treatment plan and escalation strategy Branded email and a dedicated phone number for your customers Data-driven intelligence to better understand risk management, improved cash flow, and profitability

An easy-to-use and secure client portal for access to account activity and real-time reporting reduced recruiting, training, onboarding, and overhead costs You deserve a process that ensures targets are met while improving the customer experience. You deserve a solution that makes your job easier. We’ll make sure you get both.

Why SK Infotech Spectrum Solutions (CARM) ?

We monitor credit risks, maintain customer relations and detect late payments on time. With a strong focus on delivery and a highly qualified operations team, we manage a broad range of payment recovery, first party and third party collections. We help in mitigating write-offs by efficient accounts receivable management. We comply with all the legal and regulatory issues involving third party collections and debt recovery.

A well-defined Credit Policy

We start with placing a well-defined credit policy in place with a strict emphasis on credit check while onboarding new customers.

Thorough Analysis

We perform an upfront root cause analysis of what is currently being done, leading to a proposal of what should be happening based on our industry-specific Standards.

Automation and Performance

With technology and human intelligence, we aim to achieve improved results by targeting accounts that require immediate action. We provide reports to help understand the performance of the account and the steps to be taken.

Quality Process

Quality audits are done at every stage and all accounts that are given for calling are closely monitored. Account receivables are tracked and documented properly..

SK Infotech Spectrum

Take Your Opertions to the Next Level with us

Find a new way to expand your business with high-performance talent.

Cost Efficiency

One of the leading reasons for outsourcing is price flexibility. Businesses over the world are fast adopting the low-cost, high output method.

24*7 support

Our agents go through rigorous training before they are deployed to start taking an active part in customer engagement. With support provided around the clock, customers in different time zones

Agile Scaling

With strategic outsourcing, you are ensuring an increase in productivity and efficiency of your resources. Be it handling seasonal work volumes, or scaling business

Do you have a business process that needs rethinking?

We deliver a competitive edge with our experts in finance and accounting BPO services.

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